Drivway Mechanic Subscription Agreement

The subscription provides the Mechanic with a hosted professional profile and visibility through Drivway, including the ability to publish credentials, specialties, experience, and portfolio information, appear in Customer searches, and receive Customer inquiries. The subscription provides listing and visibility only. It does not guarantee inquiries, leads, bookings, work, or income, and it does not make Drivway the Mechanic’s employer, agent, or business partner. Drivway is launching only in Minnesota, and the Mechanic may use the subscription only to offer services in Minnesota unless Drivway provides written notice that additional locations are supported.

The Mechanic is an independent business and is solely responsible for the Mechanic’s work, pricing, scheduling, tools, taxes, licensing, and insurance. Nothing in this Agreement creates employment, agency, partnership, or a joint venture between Drivway and the Mechanic. The Mechanic may not describe itself as employed by or acting on behalf of Drivway and may not imply that Drivway performs, supervises, endorses, or guarantees the Mechanic’s work.

3.1. Subscription fee

The Mechanic agrees to pay the subscription fee shown at signup, currently $25 per month, billed to the payment method on file through Drivway’s third-party payment processor. Drivway will provide at least 30 days’ notice by email before a price change takes effect. A price change will apply beginning with the Mechanic’s next renewal after the notice period.

3.2. Auto-renewal and cancellation

The subscription renews automatically for successive billing periods until canceled. The Mechanic may cancel at any time through the account settings using a method at least as easy as the signup method, or by emailing [email protected]. Cancellation takes effect at the end of the then-current paid period. Minnesota regulates automatic renewals under Minn. Stat. §§ 325G.56–325G.63. Drivway will clearly and conspicuously present renewal terms next to the signup control before subscription; provide a retainable email confirmation after signup stating that the subscription continues until canceled, the cancellation policy, the recurring charge and that it may change, and the renewal-term length; send any reminder required by applicable Minnesota law; and provide an easy, online cancellation method without a fee, retention condition, or unreasonable delay.

3.3. Refunds

Subscription fees are non-refundable except as required by applicable law. The Mechanic may cancel at any time, and the profile will remain active through the end of the paid term unless it is suspended or terminated under this Agreement. Drivway does not provide partial-period or pro-rata refunds. This Section does not limit any right or remedy under Minnesota law that cannot be waived.

3.4. Failed payments

If a payment fails, Drivway may retry the payment and will notify the Mechanic by email. Drivway may suspend or remove the Mechanic’s profile if the payment remains unpaid for 10 days and may terminate the subscription if it remains unpaid for 30 days. Reinstatement requires payment of the outstanding balance.

3.5. Payment for repairs is not handled here

This Agreement covers only the subscription fees the Mechanic pays to Drivway. Drivway does not process, hold, or receive a share of payments for repair work. Customers pay the Mechanic directly, outside Drivway, for any work.

4.1. Truthful information

The Mechanic represents and warrants that all information on the Mechanic’s profile, including certifications, licenses, specialties, experience, and portfolio information, is true, current, complete, and not misleading, and that the Mechanic holds each credential displayed. The Mechanic will keep the profile current and promptly correct or remove any information that becomes inaccurate.

4.2. Verified vs. self-reported

Drivway may verify certain profile items, such as a certification or license number, against an authoritative source and label them “Verified.” All other information is “Self-Reported” and is the Mechanic’s representation alone. A “Verified” label confirms only that Drivway verified the existence or status of the identified credential at the time of verification; it is not an endorsement or guarantee of the Mechanic’s skill, conduct, work quality, or continuing qualifications. The Mechanic authorizes Drivway to verify and re-verify credentials with issuing bodies and to relabel or remove any item Drivway cannot confirm.

4.3. No false or exaggerated claims

The Mechanic will not post false, exaggerated, deceptive, or unsubstantiated claims, impersonate another person or business, or misrepresent any credential, affiliation, experience, or service. A violation is a material breach and may result in immediate profile removal, suspension, or termination, consistent with applicable Minnesota law, including the Minnesota Consumer Fraud Act.

5.1. Compliance with Minnesota repair law

The Mechanic is solely responsible for complying with the Minnesota Motor Vehicle Service and Repair Act, also known as the Truth in Repairs Act, Minn. Stat. §§ 325F.56–325F.66, and all other applicable Minnesota repair, licensing, tax, environmental, privacy, and consumer-protection laws. Where applicable, the Mechanic—not Drivway—must provide any required written estimate before beginning repairs, comply with statutory restrictions on exceeding an estimate, and provide a compliant itemized invoice when work is completed. For work arranged at a Customer’s home, workplace, or another location away from the Mechanic’s regular place of business, the Mechanic is responsible for complying with any applicable cancellation-notice requirements.

5.2. Licensing & insurance

The Mechanic will maintain all licenses, permits, insurance, and bonding required for the Mechanic’s work in Minnesota. Drivway does not provide insurance or other coverage for the Mechanic or the Mechanic’s work. Drivway does not currently require a minimum level of insurance to subscribe and does not verify or guarantee the existence, scope, or adequacy of the Mechanic’s coverage. The Mechanic remains solely responsible for maintaining coverage appropriate for the Mechanic’s work and required by Minnesota law.

5.3. Your dealings with Customers

All work and all agreements concerning work are solely between the Mechanic and the Customer. The Mechanic is responsible for estimates, pricing, scheduling, performance, work quality, warranties, collections, and resolving disputes directly with the Customer. The Mechanic will collect, access, use, disclose, secure, and retain Customer information only as permitted by applicable privacy and data-security laws.

• Use Drivway only for lawful purposes, only for the Mechanic’s genuine business, and only to offer services in Minnesota during Drivway’s Minnesota-only launch.
• Do not misuse Customer inquiry information, send spam, or use Customer data for unrelated marketing without a lawful basis and any required consent.
• Do not circumvent, scrape, disrupt, damage, reverse engineer, or interfere with Drivway or its security, and do not post unlawful, infringing, deceptive, or harmful content.
• Reviews: if Drivway hosts reviews, the Mechanic will not post or arrange fake reviews, improperly offer incentives for reviews, suppress genuine negative reviews, review itself or a competitor, offer anything of value in exchange for a review or its removal, or direct only dissatisfied Customers to private feedback channels to prevent them from reviewing publicly. Drivway does not suppress or reorder reviews based on rating, and subscription status does not determine which reviews are published. These requirements are intended to comply with the FTC Rule on the Use of Consumer Reviews and Testimonials and other applicable law.

The Mechanic may cancel as provided in Section 3.2. Drivway may suspend or terminate the subscription and remove the Mechanic’s profile if the Mechanic breaches this Agreement, information cannot be verified or appears false or misleading, payment is overdue, or action is reasonably necessary to protect Customers, Drivway, or others. Except when immediate action is reasonably necessary for legal, safety, fraud, security, or repeated-violation reasons, Drivway will provide at least 7 days’ written notice describing the issue and an opportunity to cure. The Mechanic may appeal by emailing [email protected] within 30 days after notice, and Drivway will respond within 14 days. Upon termination, the profile will be removed. Provisions that by their nature should survive, including accrued payment obligations, disclaimers, limitations of liability, indemnification, and governing-law and venue provisions, will survive.

Drivway is provided “as is” and “as available.” To the fullest extent permitted by law, Drivway disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Drivway does not guarantee availability, uninterrupted operation, inquiries, leads, bookings, work, income, Customer conduct, or the accuracy of information supplied by any user. To the fullest extent permitted by law, Drivway will not be liable to the Mechanic for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, business, data, goodwill, or opportunities, arising from or related to this Agreement or the use of Drivway, even if advised that such damages may occur. To the fullest extent permitted by law, Drivway’s total aggregate liability to the Mechanic arising from or related to this Agreement or Drivway will not exceed the greater of: (a) the subscription fees the Mechanic paid to Drivway during the 12 months immediately preceding the event giving rise to the claim; or (b) $500. These exclusions and limitations do not apply to liability that cannot lawfully be excluded or limited and do not limit the Mechanic’s obligations under Section 9.

To the fullest extent permitted by law, the Mechanic will defend, indemnify, and hold harmless Drivway and its affiliates, owners, officers, directors, employees, contractors, agents, successors, and assigns from and against third-party claims, actions, proceedings, liabilities, damages, judgments, settlements, penalties, fines, costs, and reasonable attorneys’ fees arising from or related to: (a) the Mechanic’s work or services; (b) the Mechanic’s profile, content, advertising, statements, credentials, or claims; (c) the Mechanic’s interactions, transactions, or disputes with Customers; (d) the Mechanic’s breach of this Agreement; (e) the Mechanic’s violation of law or the rights of another person; or (f) the Mechanic’s negligence, fraud, or willful misconduct. Drivway will provide reasonably prompt notice of an indemnified claim and reasonable cooperation at the Mechanic’s expense. The Mechanic may control the defense with counsel reasonably acceptable to Drivway, but may not settle a claim in a manner that admits fault by, imposes non-monetary obligations on, or fails to provide a complete release to Drivway without Drivway’s prior written consent. Drivway may participate in the defense with counsel of its choice at its own expense.

This Agreement and any dispute arising from or related to it or Drivway are governed by Minnesota law, without regard to conflict-of-laws principles. Subject to applicable subject-matter jurisdiction requirements, the state courts located in Dakota County, Minnesota, and the United States District Court for the District of Minnesota have exclusive jurisdiction and venue over any such dispute, and each party consents to the personal jurisdiction of those courts. This Agreement does not require arbitration and does not contain a class-action waiver. Nothing in this Section waives any right that cannot lawfully be waived.

By clicking “I agree” and subscribing, the Mechanic confirms that the person accepting this Agreement has authority to bind the Mechanic and any identified mechanic business, has read and accepts this Agreement, the Terms & Conditions, and the Privacy Policy, and agrees to satisfy the obligations stated in them. Drivway may maintain an electronic record of the acceptance, including its date and time and the version accepted.